Help

Support

Last updated 27 September 2026

The fastest way to reach us is email: support@oynk.co.nz. We usually reply within one business day (New Zealand time).

Membership and billing

  • Bought in the iOS app: your membership is billed by Apple. Manage or cancel it in your Apple ID subscription settings: Settings > Apple Account > Subscriptions.
  • Bought on oynk.co.nz: sign in and manage it from your account page.
  • To restore a membership bought in the app, use Restore purchases in the app’s Settings.

Deleting your account

In the Oynk app, open your profile, then Settings, then Delete account. If you cannot sign in, email support@oynk.co.nz from the address on your account and ask us to delete it.

Deletion is permanent. It removes your membership and your redemption history, and a deleted account cannot be restored.

Partners

Run a business listed on Oynk, or want to be? Email support@oynk.co.nz.

Oynk is operated by Oynk Limited (NZBN 9429053656957), Auckland, New Zealand.